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Unsubscribe & Refund

Manage Your Subscription

Cancelling is quick and does not require an app or account portal.

How to Unsubscribe from Zolaro

If you decide to leave Zolaro, unsubscribing is a straightforward process that can be completed in just a few easy steps. We value your time and strive to make this transition as smooth as possible for you.

01

Unsubscribe

To initiate the cancellation of your subscription, simply follow the cancellation details below.

AIS: SMS STOP A2 to 4541736
or send an email to help@zolaro-th.com with your request.
02

Confirmation

After sending the instructions, you will receive a confirmation message indicating that your subscription has been successfully cancelled. This ensures that your request has been processed without any delays.

03

Unsubscribed

Your subscription to Zolaro has been successfully cancelled. We hope to welcome you back in the future and appreciate the time you spent with us.

Refund Policy

Refund Policy

  • If you are not completely satisfied with your Zolaro subscription, you may request a full refund within 30 days of purchase.
  • To initiate a refund, submit your request via email at help@zolaro-th.com.
  • Please include your full name, the mobile number or email used to subscribe, and the date of subscription.
  • Once we receive your request, we will confirm it by email and process eligible refunds within 7 to 10 business days.
  • Refunds are issued to the original payment method or carrier billing account used for the subscription.
FAQ

Zolaro FAQs

Have questions about Zolaro? Our comprehensive FAQ section provides answers to help you make the most of your streaming experience.

What do I receive with my Zolaro subscription?
With your Zolaro subscription, you gain unlimited access to our full content library, personalized recommendations, and regular new additions that keep your streaming experience fresh.
How did I get subscribed to Zolaro?
You subscribed to Zolaro by following our streamlined subscription process through your mobile device. Once completed, your account is immediately activated for full access to the library.
Is there a charge for using Zolaro?
Yes, Zolaro operates on a subscription model (AIS: THB 5 daily). Your subscription grants unlimited access to the full content library during the active subscription period.
What platforms does Zolaro support?
Zolaro is accessible on any mobile browser with nothing to install. This means you can watch whenever and wherever you choose.
How do I reach customer support?
Our dedicated customer support team is available to assist you. You can reach us through the 'Contact' page on the Zolaro platform or email us at help@zolaro-th.com.
How do I cancel my Zolaro subscription?
To cancel your subscription, you can do so by texting STOP A2 to 4541736 (for AIS), or by emailing our customer care team at help@zolaro-th.com.